Return Policy

At KPS Ayurveda Care, customer satisfaction and product safety are important to us. Due to the nature of Ayurvedic medicines and healthcare products, we maintain a strict return policy to ensure hygiene, safety, and quality standards.

Non-Returnable Products

All medicines, syrups, powders, capsules, and healthcare products sold through :contentReference[oaicite:1]{index=1} are non-returnable once delivered.

Since these products are consumable and health-related, returned items cannot be resold or reused for safety and hygiene reasons.

Eligible Cases for Replacement

A replacement request may be considered only under the following circumstances:

• Wrong product delivered
• Product received in damaged condition
• Leaked or broken packaging during transit
• Missing items in the package

How to Request a Replacement

If you receive a damaged or incorrect product, you must notify us within 48 hours of delivery.

To process your request, please email the following details:

• Order ID
• Customer name and contact number
• Clear photos or videos of the product and packaging
• Description of the issue

Send all details to: kpsayurveda@gmail.com

Inspection & Approval

Once the complaint is received, our team will inspect and verify the issue. After successful verification, a replacement or suitable resolution may be provided.

Non-Eligible Cases

Returns or replacements will not be accepted in the following cases:

• Product opened or used after delivery
• Return request raised after 48 hours
• Damage caused by improper handling or storage by customer
• Change of mind after purchase

Contact Us

For any return-related queries, contact us:

Email: kpsayurveda@gmail.com

Website: : www.kpsayurvedacare.com